When you need to replace medical equipment, such as medical centrifuges, the supplier you choose will have an impact on the quality of service you receive. You’ll want to ensure you get good quality equipment before it’s needed, so you should create an ordering policy that everyone in your practice or lab must follow. Here are some suggestions to help you get started.
Know When to Place an Order
If a medical device fails, you may not have much advanced notice. However, you should place an order for medical equipment at least six months ahead of time whenever you do have that advanced warning. Your supplier may need to wait for a shipment from the manufacturer. Once they get the equipment, it can take up to eight weeks to get it to you. You should allow some leeway to ensure this process won’t leave your office in a bind.
Ask About Returns and Warranty Policies
Before ordering any medical equipment, be sure to ask about their policies for returns. You should also ask if they offer protection in addition to the warranty offered by the manufacturer. Even if you have ordered from the same supplier in the past, clarifying these issues will help you find out if they have changed their policies.
Arrange For a Smooth Delivery
Whether you’re ordering new medical centrifuges or larger equipment, you should make an extra effort to provide special delivery instructions to your supplier. If you’re not on the ground floor, be sure to provide directions to your office or lab. Additionally, make sure your supplier knows when you’ll be in the office to receive the delivery. Working with your supplier in this way will help ensure you have a positive delivery experience.
When you need to order medical equipment from a supplier you can trust, visit nelabsystems.com online at nelabsystems.com.
